1. Check at first if you downloaded and then installed the PC/MAC software correctly.
2. Is the tracker connected to your PC/MAC through the included USB cable?
3. Check the connections and contacts.
4. Make sure that the contacts of your tracker are clean from any dust.
Advice: As soon as the tracker is connected to your PC/MAC, it turns on. A soft clicking sound confirms that tracker and USB cable are connected properly.
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